Case Studies

Real businesses. Real recoveries.

Client names anonymized to protect privacy. Every outcome reflects an actual engagement.

Hospitality +1.4 stars

Client A — Italian Restaurant

Problem: 12 fake one-star reviews appeared in a single weekend after a dispute with a former employee.
What we did: We identified all 12 reviews as conflict-of-interest violations and filed coordinated disputes on Google and Yelp.
Result: 11 of 12 reviews removed within 18 days. Star rating recovered from 3.2 to 4.6.

Healthcare 8 removed

Client B — Dental Clinic

Problem: A competitor posted multiple fake reviews from unverified accounts, dragging the clinic's rating to 3.7.
What we did: We documented account-pattern evidence and submitted fake-account disputes through Google's official channel.
Result: 8 reviews removed in 3 weeks. Clinic restored to a 4.8 average and resumed new patient growth.

Travel +22% bookings

Client C — Boutique Hotel Group

Problem: Coordinated review-bombing campaign on Tripadvisor across 4 properties before peak season.
What we did: Enterprise package — multi-location dashboard, daily monitoring, and same-day disputes for every violating review.
Result: 27 of 31 reviews removed before peak season. Bookings up 22% YoY.

Trades 9 days

Client D — Home Services

Problem: Defamatory review with false safety claims appeared on Google, harming local lead flow.
What we did: Submitted defamation evidence with policy citations. Escalated through legal consultant pathway.
Result: Review removed in 9 days. Leads returned to baseline within a month.

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