Reputation Management for Law Firms: The Avvo, Martindale & Google Triangle
How attorneys can protect their reputation while staying within professional conduct rules.
By Review Remover Editorial Team
ABA Model Rule 1.6 (confidentiality) and equivalent state rules constrain how attorneys can respond to negative reviews — you generally cannot reveal client confidences even in self-defense, depending on jurisdiction.
The safest response acknowledges the review without confirming representation and invites direct contact. Removal of guideline-violating reviews is usually the better strategy than public response.
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